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How SAP transformed customer support with GenAI
Featuring: Accenture, SAP SE
Join this session for an exclusive behind-the-scenes look at how SAP, in partnership with Accenture, created a GenAI framework to elevate business agility at scale on the ServiceNow® platform. Don't miss out on this opportunity to gain invaluable insights into the future of Customer Service Management and how organizations can benefit from these advancements.
Speakers
Product Manager CSM/ITSM, SAP SE
GenAI Project Lead, Accenture GmbH
- Tuesday, May 710:30 AM - 11:00 AM PDT
Seating Style: Save a seat