Attend conference training at Now Learning Live

Now Learning Live at Knowledge will help you on your journey to becoming a ServiceNow professional. For only $995 add-on to a full Knowledge conference pass, select either ServiceNow Fundamentals or ITSM Fundamentals. Start on the path towards accomplishing your goals, while earning achievements that level up your career!

ServiceNow Fundamentals

ServiceNow Fundamentals will summarize fundamental platform features by describing the ServiceNow user interface; providing a summary of the database schema; demonstrating uses for commonly accessed applications and introducing advanced functionality, such as scripting and application development. The course weaves a scenario throughout to present real world and includes relevant hands-on lab exercises.

IT Service Management (ITSM) Fundamentals

In ITSM Fundamentals, students explore the lifecycle of ServiceNow ITSM applications, from a persona viewpoint—the perspective of the stakeholders and people who use the applications every day to do their jobs. The course focuses on the baseline capabilities and the touch points between these ITSM applications: Incident Management; Problem Management; Knowledge Management; Change Management; Request Fulfillment; Service Catalog; and Configuration Management.

Event Features

Welcome Kit

Attendees of Now Learning Live will receive a specialized welcome kit to begin their learning experience!

Networking Reception

Mingle and connect with your fellow Now Learning Live attendees and kickoff your Knowledge experience right at this exclusive networking reception.

Social Engagement

Participate in a different kind of fun—more engaging activities to be announced soon!

What you need to know

Now Learning Live is pre-conference training at Knowledge where attendees will have the opportunity to take their ServiceNow skills to the next level. Select a two-day instructor-led course in either ServiceNow Fundamentals or IT Service Management (ITSM) Fundamentals, engage with industry professionals, and have some fun – all at a significant discount over our regularly-scheduled two-day instructor-led courses.
Anyone can attend Now Learning Live, but attendees must also register for Knowledge before enrolling in a Now Learning Live course.
Included in this pre-conference training:
  • In-person Instructor-led Training Course: Enroll in a live, in-person instructor-led course in either ServiceNow Fundamentals, or IT Service Management (ITSM) Fundamentals for two days of pre-conference training.

  • Welcome Kit: Attendees will receive an exclusive Now Learning Live welcome lit to kick off their learning journey at Knowledge!

  • Fun Activities: Participate in a different kind of fun—more engaging activities to be announced!

We have two instructor-led courses available: ServiceNow Fundamentals and IT Service Management (ITSM) Fundamentals.
Attendees to Now Learning Live pre-conference training at Knowledge will benefit by building expertise, making valuable connections, and gaining the skills needed to get the most out of ServiceNow.
The cost of the two-day training is $995 USD, about half the cost of a regularly scheduled class. Attendees must register for the Knowledge Pass before selecting Now Learning Live as an add-on purchase.
We are offering Now Learning Live at the Knowledge Digital Experience. Click here Knowledge 2022 for more details.