Now Learning Live at Knowledge will help you on your journey to becoming a ServiceNow professional. For only $995 add-on to a full Knowledge conference pass, select either ServiceNow Fundamentals or ITSM Fundamentals. Start on the path towards accomplishing your goals, while earning achievements that level up your career!
ServiceNow Fundamentals will summarize fundamental platform features by describing the ServiceNow user interface; providing a summary of the database schema; demonstrating uses for commonly accessed applications and introducing advanced functionality, such as scripting and application development. The course weaves a scenario throughout to present real world and includes relevant hands-on lab exercises.
In ITSM Fundamentals, students explore the lifecycle of ServiceNow ITSM applications, from a persona viewpoint—the perspective of the stakeholders and people who use the applications every day to do their jobs. The course focuses on the baseline capabilities and the touch points between these ITSM applications: Incident Management; Problem Management; Knowledge Management; Change Management; Request Fulfillment; Service Catalog; and Configuration Management.
Attendees of Now Learning Live will receive a specialized welcome kit to begin their learning experience!
Mingle and connect with your fellow Now Learning Live attendees and kickoff your Knowledge experience right at this exclusive networking reception.
Participate in a different kind of fun—more engaging activities to be announced soon!
In-person Instructor-led Training Course: Enroll in a live, in-person instructor-led course in either ServiceNow Fundamentals, or IT Service Management (ITSM) Fundamentals for two days of pre-conference training.
Welcome Kit: Attendees will receive an exclusive Now Learning Live welcome lit to kick off their learning journey at Knowledge!
Fun Activities: Participate in a different kind of fun—more engaging activities to be announced!