May 4, 2020

Global Partner Ecosystem Summit (GPES)

Join us in Orlando, Florida, for discussions about ServiceNow’s commitment to the Partner Ecosystem.
Global Partner Ecosystem Summit

About GPES at Knowledge 2020

Exclusively for our Partners, GPES provides networking and learning opportunities to accelerate your ServiceNow practice growth.


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David has 30+ years of IT industry sales, marketing, alliances & business development experience and serves as the Senior Vice President, Global Alliances & Channel Ecosystem at ServiceNow. David’s organization is charted to transform & create a vibrant, world-class Global Partner Ecosystem that enables & accelerates ServiceNow’s growth to $10B+ via a new global-regional operating model, along with the associated initiatives and strategic programs to equip, enable and empower the global partner community.

Prior to ServiceNow, David served as the Global Vice President, Strategic Systems Integrators & Outsourcers at VMware. His organization was chartered to develop and establish the Global SISO 'route to market' as a strategic growth enabler for VMware's portfolio of next generation Hybrid Cloud Services platforms on their journey to $10B+ and in support of their transformation from a ‘single product/perpetual license’ company to ‘platforms’ delivered via a SaaS model. The SISO RTM represented 25% of net new bookings & 10% of corporate revenue upon his departure up from 10% & 2%, respectively upon joining VMware.

David joined VMware from CSC where he architected and led the Corporate Global Alliances function, including responsibility for the associated Partner Management Governance System for the Company. He had the transformational responsibility to rationalize and align the GTM alliance partner strategy and priorities across CSC's global units and 'industrialized services offering' portfolio leveraging CSC's Offering Lifecycle Management process in support of their corporate growth strategy and transition from a ‘holding company’ to an ‘operating company’ model. David also served for three years as CSC’s Chief Marketing Officer with responsibility for all Brand, Demand, Partner & Digital Marketing initiatives & programs to support the growth objectives of the key ‘global service lines’ and sales.

Prior to VMware, David spent 12+ years at Compaq-HP in a variety of P&L, business development, marketing, solutions and alliance exec leadership roles.


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Catherine (Cat) Lang is responsible for making sure that the people who sell, architect, implement, administer, and use ServiceNow solutions have the proven skills and knowledge they need to be wildly successful. Cat looks after Enablement, Training, and Certification for ServiceNow’s customers, partners, and customer success team members and, in that role, brings content, programs, and operational support to everyone who is or aspires to be part of the ServiceNow ecosystem. Prior to joining ServiceNow in late 2017, Cat was part of the Executive Leadership Team at Appirio (a Wipro Company) as Chief Learning Officer and Change Management Practice Owner and where, at times, she was also CHRO, Head of Product Strategy and Development, and Community lead. In previous lives, Cat was head of Google Enterprise University and Vice President of Training and Certification at Salesforce. Cat holds a Bachelor’s degree from Harvard University and is currently completing her post-graduate work at the University of Southern California.


8:00 am – 9:00 am
Arrival, check-in and Global Partner Ecosystem breakfast
9:00 am – 10:00 am
General Session Keynotes
12:00 pm – 1:00 pm
Global Partner Ecosystem Summit Luncheon
1:00 pm – 1:15 pm
Transition to Breakout sessions
1:15 pm – 1:50 pm
Breakout sessions 1
1:50 pm – 2:25 pm
Breakout sessions 2
2:25 pm – 2:45 pm
2:45 pm – 4:00 pm
Breakout sessions 3
5:30 pm – 7:30 pm
Global Partner Ecosystem Cocktail Reception

See what we have in store for you at Knowledge 2020.