Incidents pile up. Complexity grows. Manual operations can't keep pace. In this session, discover how AWS DevOps Agent and ServiceNow® combine to deliver a closed-loop autonomous operations engine — continuously monitoring your environment, pinpointing root causes in real time, and triggering automated remediation within ServiceNow's governance and workflow orchestration. Every action stays safe, auditable, and business-aligned. Leave with a clear path to autonomous operations and more time for your teams to build.
Sponsors
Meet the ServiceNow partners who transform business challenges into outcomes that matter. Explore how they accelerate your workflows and turn what’s next into what’s now.
AWS
Hyperscaler
Overview
Since 2006, AWS has been the world’s most comprehensive and broadly adopted cloud. Millions of customers trust AWS to accelerate innovation, transform their businesses, and shape the future.
Sponsored Sessions
Sponsor Theater
Intermediate
Yes
Agenda Builder
Knowledge
Session
Amazon Web Services
All
First come, first seated
Session Tile
AI
Builder / Citizen Developer
Implementer
Platform Owner
N/A
Session
AI Agents
All AI
AI Agents
AI Experience
Session
Non VOD Session
yes
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Tuesday, May 05
2:00 p.m. Tuesday, May 05
, Senior Solutions Architect, AWS
, Director, Outbound Product Mgmt, ServiceNow
- Tuesday, May 52:30 pm - 2:45 pm PDTExpo - Theater 2First come, first seated
Sponsor Breakout
Intermediate
Yes
Agenda Builder
Knowledge
Session
Amazon Web Services
All
First come, first seated
Session Tile
AI
Builder / Citizen Developer
Implementer
Platform Owner
N/A
Session
AI Agents
All AI
AI Agents
AI Experience
Session
Non VOD Session
Thursday, May 07
12:00 p.m. Thursday, May 07
Describe a ServiceNow® workflow in plain language and watch it become production-ready code. With the ServiceNow SDK and AI-assisted development on AWS, developers go from idea to deployed flow in minutes—defining tables, business rules, and Flow Designer automations as TypeScript with full type safety, version control, and CI/CD. This session shows live build-and-deploy: an AI coding assistant scaffolds a ServiceNow app, generates Fluent API code, and pushes it to a running instance—no browser config required. See how agentic AI, infrastructure-as-code, and ServiceNow reshape workflows.
, Sr. Partner AI Technologist, AWS
- Thursday, May 712:30 pm - 1:00 pm PDTWynn - Mouton 1 - Ground LevelFirst come, first seated
Speakers
Arunsingh Jeyasingh Jacob
Senior Solutions Architect
AWS
Shafi Mani
Director, Outbound Product Mgmt
ServiceNow
Martin Ristov
Sr. Partner AI Technologist
AWS
Media
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live