True AI transformation requires more than new tools. It demands harmony across the 4Ms: Mindset, Mechanics, Machines, and Mediums. This session reveals how enterprises are rewiring rule-based operations into adaptive, AI-driven systems that think, act, and evolve in real time. Discover how leaders are aligning strategy, technology, and human experience to orchestrate intelligence across the enterprise and accelerate the shift from digital optimization to AI-first operation.
Sponsors
Meet the ServiceNow partners who transform business challenges into outcomes that matter. Explore how they accelerate your workflows and turn what’s next into what’s now.
INRY, a Cprime Company
Gold
Overview
We’re a decade-strong ServiceNow partner helping enterprises rewire operations and scale AI-native performance with the full ServiceNow AI Platform—from strategy to orchestration to execution.
Sponsored Sessions
Sponsor Video On Demand
Intermediate
Agenda Builder
Knowledge
Session
DoubleBookable
Video On Demand
Video On Demand
Session Tile
Administrator
Executive
N/A
Session
AI Agents
All AI
Other
Non-Specific Product/Solution
AI Agents
AI Experience
Session
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This content is available to registered users only. <a href="https://knowledge.servicenow.com/flow/servicenow/k26/registration" rel="noopener noreferrer" target="_blank"><strong>Register Now</strong></a>
10:00 a.m. Tuesday, Apr 07
Tuesday, Apr 07
, ServiceNow Practice Leader, Cprime
- Tuesday, Apr 710:30 am - 10:45 am PDTDigital RoomFirst come, first seated
Sponsor Theater
Intermediate
Yes
Agenda Builder
Knowledge
Session
INRY, a Cprime company
All
First come, first seated
Session Tile
Human Resources
Administrator
Executive
Implementer
Platform Owner
Healthcare
Session
AI Agents
All AI
HR Service Delivery
HR Service Delivery
Employee Center
AI Agents
Employee Center
HR Service Delivery
Session
Non VOD Session
yes
<a href="https://account.servicenow.com/sign-in?state=reg.k26.sessions&&source_id=events&locale=en-us">Sign in</a> with your Knowledge 2026 registration to access materials for this session.<p></p>
Tuesday, May 05
3:00 p.m. Tuesday, May 05
Healthcare organizations face mounting pressure to bring physicians to patients faster while maintaining quality and compliance. This session explores how ServiceNow® and AI can streamline provider onboarding—from credentialing to IT setup—to cut delays and reduce administrative burden. See how leading systems are using AI agents, workflow automation, and data-driven orchestration to create a more efficient, human-centered onboarding experience that improves both workforce readiness and patient access.
, VP Sales, NA
, VP Sales - Healthcare, NA
- Tuesday, May 53:30 pm - 3:45 pm PDTExpo - Theater 2First come, first seated
Speakers
Rhonda Blatti
VP Sales
NA
Santosh Bungle
VP Sales - Healthcare
NA
Matt Robinett
ServiceNow Practice Leader
Cprime
Resources
Learn more about what these innovators do.
- AI Strategy & Transformation Workshop for Moveworks-led AI Adoption.pdf
- AI Strategy & Transformation Workshop for ServiceNow-led Growth.pdf
- Aon Enterprise Architecture Case Study.pdf
- Baptist Health ITAM Case Study.pdf
- Healthcare HRSD Case Study.pdf
- Nebraska Methodist Health System HRSD Case Study.pdf
- Path to Execution Excellence With Servicenow SPM.pdf
- Rewire Your Business With ServiceNow and INRY.pdf
- The AI-Native Imperative.pdf
- The Shift to AI-Native.pdf
- Wellstar SPM Case Study.pdf