The AI-powered enterprise is often hindered by siloed systems and fragmented workflows. Explore how Google Cloud & ServiceNow® are breaking down these barriers with Agent-to-Agent protocol, enabling a new paradigm of cross-enterprise automation. With real-world use cases, see how this interoperability between Google's Gemini and ServiceNow's Now Assist is transforming core business functions, from autonomous IT operations to industry specific solutions. Leverage this ecosystem for accelerated efficiency, automation and unlocked ROI. The future of work isn't just AI—it’s interconnected agents.
Sponsors
Meet the ServiceNow partners who transform business challenges into outcomes that matter. Explore how they accelerate your workflows and turn what’s next into what’s now.
Google Cloud
Hyperscaler
Overview
Google Cloud accelerates transformation with Google’s leading, AI-powered Cloud technology.
Sponsored Sessions
Sponsor Breakout
Beginner
Yes
Agenda Builder
Knowledge
Session
Google
All
First come, first seated
Session Tile
AI
Builder / Citizen Developer
Business Analyst
Executive
N/A
Session
Now Assist
AI Agents
AI Control Tower
All AI
New to ServiceNow
AI Agents
Now Assist
AI Agents
AI Control Tower
AI Experience
Session
Non VOD Session
4:00 p.m. Tuesday, May 05
Tuesday, May 05
, Global ISV AI/ML Partner Engineering Lead, Google Cloud
- Tuesday, May 54:30 pm - 5:00 pm PDTWynn - Lafleur - Ground LevelFirst come, first seated
Sponsor Theater
Beginner
Yes
Agenda Builder
Knowledge
Session
Google
All
First come, first seated
Session Tile
AI
Builder / Citizen Developer
Business Analyst
Executive
N/A
Session
Now Assist
AI Agents
AI Control Tower
All AI
New to ServiceNow
AI Agents
Now Assist
AI Agents
AI Control Tower
Now Assist for Creator
AI Experience
Now Assist for Creator
Session
Non VOD Session
yes
<a href="https://account.servicenow.com/sign-in?state=reg.k26.sessions&&source_id=events&locale=en-us">Sign in</a> with your Knowledge 2026 registration to access materials for this session.<p></p>
Wednesday, May 06
3:00 p.m. Wednesday, May 06
Move beyond inefficient, manual workflows and achieve true operational excellence. This session is a guide to building intelligent, autonomous agents with Google Cloud and ServiceNow®. Learn how to leverage Vertex AI Agent Builder and Gemini to create automate repetitive tasks, orchestrate complex, multi-step processes across enterprise applications, and deliver real-time, actionable insights from your operational data. Leave with a blueprint to transform your business operations and unlock new levels of productivity.
, Global Co-Innovation Lead, Google
- Wednesday, May 63:00 pm - 3:15 pm PDTExpo - Theater 2First come, first seated
Speakers
Chandra Sekhar Chappa
Global Co-Innovation Lead
Yemi Falokun
Global ISV AI/ML Partner Engineering Lead
Google Cloud
Media
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live