Sponsors

Meet the ServiceNow partners who transform business challenges into outcomes that matter. Explore how they accelerate your workflows and turn what’s next into what’s now.

xtype.io

Platinum

Overview

xtype is an automated governance platform built across the ServiceNow estate, making every change, access decision, & configuration visible, policy-compliant, & provable. Innovate with full control.

Sponsored Sessions

  • Sponsor Theater
    Intermediate
    Yes
    Agenda Builder
    Knowledge
    Session
    Pfizer, xtype
    All
    First come, first seated
    Session Tile
    Platform capabilities
    Administrator
    Executive
    Platform Owner
    N/A
    Session
    Platform capabilities
    All Platform Capabilities
    Platform capabilities
    Session
    Non VOD Session
    Tuesday, May 05
    11:00 a.m. Tuesday, May 05
    When ServiceNow spans multiple vendors, teams, and AI-powered workflows, governing what moves to production becomes exponentially harder. Pfizer's platform team faced this head-on: different partners, different deployment habits, no consistent standard, and GxP compliance on the line. In this session, learn how Pfizer used policy-driven scan gates to enforce code quality across all environments before promotion, blocking high-risk changes automatically. As AI accelerates development velocity, see why enforcement by xtype, not policy alone, is what keeps regulated enterprises in control.

    , Director, ServiceNow Platform Owner, Pfizer Inc

    , VP of Product, xtype

    • Tuesday, May 511:30 am - 11:45 am PDT
      Expo - Theater 4
      First come, first seated
  • Sponsor Breakout
    Intermediate
    Yes
    Agenda Builder
    Knowledge
    Session
    xtype, Zurich Insurance
    All
    First come, first seated
    Session Tile
    Platform capabilities
    Administrator
    Executive
    Platform Owner
    N/A
    Session
    Platform capabilities
    All Platform Capabilities
    Platform capabilities
    Session
    Non VOD Session
    Wednesday, May 06
    12:00 p.m. Wednesday, May 06

    As ServiceNow expands across regulated enterprises, governance and audit pressure increase. Many teams still rely on manual approvals, fragmented processes, and reactive compliance. In this session, Zurich Insurance shares how it evolved to a policy-driven, continuously governed delivery model with help from xtype. Learn how a lean platform team improved traceability, strengthened access controls, increased release frequency, and reduced upgrade and cloning effort. Hear practical lessons on building auditor confidence while enabling innovation and AI adoption.

    , Service Now Platform Lead, Zurich Insurance

    , Senior Platform Engineer, Zurich Insurance Co Ltd

    , VP of Product, xtype

    • Wednesday, May 612:30 pm - 1:00 pm PDT
      Wynn - Mouton 2 - Ground Level
      First come, first seated
  • Speakers

    Headshot of Alexander Cha

    Alexander Cha

    Senior Platform Engineer

    Zurich Insurance Co Ltd

    Headshot of Lee Chapman

    Lee Chapman

    Service Now Platform Lead

    Zurich Insurance

    Headshot of Damien Davis

    Damien Davis

    VP of Product

    xtype

    Headshot of Devasis Prasad

    Devasis Prasad

    Director, ServiceNow Platform Owner

    Pfizer Inc

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