Learn how Stellantis partnered with TCS to extend ServiceNow® Industry Solutions. Through redesigned workflows spanning finance, supply chain, product engineering, and aftersales, Stellantis is moving toward an autonomous, preventive ops model—cutting manual tasks, improving service quality, and delivering a stronger experience for users and customers.
Sponsors
Meet the ServiceNow partners who transform business challenges into outcomes that matter. Explore how they accelerate your workflows and turn what’s next into what’s now.
Tata Consultancy Services
Platinum
Overview
TCS is the leading digital transformation and technology partner of choice for global enterprises, forging long-term partnerships and helping them become adaptive, AI-powered businesses.
Sponsored Sessions
Sponsor Theater
Intermediate
Yes
Agenda Builder
Knowledge
Session
TCS, Stellantis
All
First come, first seated
Session Tile
App Development
Executive
Platform Owner
Automotive
Session
Platform capabilities
All Platform Capabilities
App Engine
Platform capabilities
App Engine
Session
Non VOD Session
yes
<a href="https://account.servicenow.com/sign-in?state=reg.k26.sessions&&source_id=events&locale=en-us">Sign in</a> with your Knowledge 2026 registration to access materials for this session.<p></p>
Wednesday, May 06
2:00 p.m. Wednesday, May 06
, ServiceNow Practice Engagement Partner, Manufacturing Business unit, Tata Consultancy Services
, Global VP - ServiceNow Platform, Stellantis
- Wednesday, May 62:30 pm - 2:45 pm PDTExpo - Theater 4First come, first seated
Sponsor Breakout
Expert
Yes
Agenda Builder
Knowledge
Session
Boston Scientific, TCS
All
First come, first seated
Session Tile
AI
Business Analyst
Executive
Implementer
Platform Owner
Life Sciences
Session
Now Assist
AI Agents
All AI
Analytics and Insight-to-Action Apps
All Data and Analytics
IT Service Management
All IT
Platform capabilities
All Platform Capabilities
AI Agents
IT Service Management
Now Assist
Analytics and Insight-to-Action Apps
Platform capabilities
AI Experience
Session
Non VOD Session
yes
<a href="https://account.servicenow.com/sign-in?state=reg.k26.sessions&&source_id=events&locale=en-us">Sign in</a> with your Knowledge 2026 registration to access materials for this session.<p></p>
Thursday, May 07
1:00 p.m. Thursday, May 07
Join this session to hear how Boston Scientific Corporation, in collaboration with TCS, is transforming its service desk to deliver faster issue resolution, reduce manual effort, and scale IT support using the ServiceNow® AI Platform. By embedding generative AI, predictive intelligence, and agentic AI into core ITSM workflows, the organization is moving from reactive support to a proactive, autonomous ticket management model–driving greater operational efficiency, better user experience, and stronger service performance.
, Vice President and Business Unit Head - Life Sciences and Healthcare, TCS
, Director - End User Experience Portfolio & ServiceNow Platform Owner, NA
- Thursday, May 71:00 pm - 1:30 pm PDTExpo - Solutions Stage BFirst come, first seated
Speakers
Naresh Kumar Kanamarlapudi
ServiceNow Practice Engagement Partner, Manufacturing Business unit
Tata Consultancy Services
Rajesh Kumaran
Vice President and Business Unit Head - Life Sciences and Healthcare
TCS
Rob Pickering
Global VP - ServiceNow Platform
Stellantis
Adriana Sanchez B
Director - End User Experience Portfolio & ServiceNow Platform Owner
NA