Moving from fragmented infrastructure spend to a business‑aligned view of application spend? This session shows how Eversource uses ServiceNow® to automate cost transparency for 400+ enterprise applications spread across various portfolios. Leveraging CMDB, Discovery, Service Mapping, EA, HAM and cloud cost data, LTM built a scalable model to allocate shared costs, separate CapEx and OpEx, and calculate true TCO(Total Cost of Ownership).We’ll cover cost attribution, reporting by application and environment, lessons on adoption, and what’s next—service‑level costs, labor, and AI‑driven insights.