Join us live for an exclusive session with our CTO, Mike Cornell, as he unveils CodeCenter™ - our AI-powered platform transforming ServiceNow® development. Learn how to boost throughput, lower costs, and outpace the competition with intelligent code generation, automated refactoring, and seamless UI/UX creation. Powered by Google Gemini, Microsoft Azure, and OpenAI, CodeCenter™ helps your team build smarter and faster. Don’t miss the future of AI-driven development. Register today to secure your spot!
Sponsors
Meet the ServiceNow partners who transform business challenges into outcomes that matter. Explore how they accelerate your workflows and turn what’s next into what’s now.
Insight
Platinum
Overview
Insight Enterprises is a global solutions integrator helping organizations maximize platforms like ServiceNow through AI-driven automation and managed services.
Sponsored Sessions
Sponsor Theater
Beginner
Yes
Agenda Builder
Knowledge
Session
Insight
All
First come, first seated
Session Tile
Business Analyst
Executive
Implementer
Platform Owner
N/A
Session
Now Assist
All AI
New to ServiceNow
AI Experience
Now Assist
AI Experience
Session
Non VOD Session
yes
<a href="https://account.servicenow.com/sign-in?state=reg.k26.sessions&&source_id=events&locale=en-us">Sign in</a> with your Knowledge 2026 registration to access materials for this session.<p></p>
Tuesday, May 05
3:00 p.m. Tuesday, May 05
, CTO, Insight Direct USA, Inc.
, Director & Program Manager, Infocenter
- Tuesday, May 53:00 pm - 3:15 pm PDTExpo - Theater 4First come, first seated
Sponsor Breakout
Intermediate
Yes
Agenda Builder
Knowledge
Session
Insight
All
First come, first seated
Session Tile
IT
Business Analyst
Executive
Implementer
Platform Owner
N/A
Session
AI Agents
All AI
IT Asset Management
All IT
IT Asset Management
IT Asset Management
AI Agents
AI Experience
Session
Non VOD Session
yes
<a href="https://account.servicenow.com/sign-in?state=reg.k26.sessions&&source_id=events&locale=en-us">Sign in</a> with your Knowledge 2026 registration to access materials for this session.<p></p>
Thursday, May 07
12:00 p.m. Thursday, May 07
SAM often breaks down because governance requires more effort than teams can realistically staff. Learn about an AI-driven SAM agent purpose-built for Insight’s Devshop offering, designed to bring SAM to life through intelligent automation.
It demonstrates:
- Automated entitlement ingestion from software contracts
- Proactive license reclamation to eliminate unutilized software spend
- Ongoing governance to maintain compliance and optimize usage
We’ll also highlight how this approach aligns with NowAssist. The result: scalable, best-practice SAM operations with significantly less manual effort.
, Vice President of Professional Services - RADIUS, Infocenter
- Thursday, May 712:00 pm - 12:30 pm PDTExpo - Solutions Stage BFirst come, first seated
Speakers
Mike Cornell
CTO
Insight Direct USA, Inc.
Sagar Gandhi
Vice President of Professional Services - RADIUS
Infocenter
Matthew Oglesby
Director & Program Manager
Infocenter