This session shows how ServiceNow® AI Control Tower and Microsoft enable the Autonomous Workforce and deliver seamless agentic AI orchestration and governance. By uniting workflow intelligence, trusted cloud, and AI governance, you can connect copilots, agents, and data seamlessly across Microsoft 365 and the ServiceNow AI Control Tower to enable comprehensive visibility, compliance, and control over AI agents - setting a new standard for enterprise AI.
Sponsors
Meet the ServiceNow partners who transform business challenges into outcomes that matter. Explore how they accelerate your workflows and turn what’s next into what’s now.
Microsoft
Hyperscaler
Overview
Microsoft empowers every organization to achieve more by unlocking possibilities through AI, cloud innovation, data, and a secure ecosystem—driving transformation in a world of change.
Sponsored Sessions
Sponsor Breakout
Intermediate
Yes
Agenda Builder
Knowledge
Session
Microsoft
All
First come, first seated
Session Tile
AI
N/A
Session
AI Agents
AI Control Tower
All AI
Governance, Risk, and Compliance
AI Control Tower
AI Agents
Governance, Risk, and Compliance
AI Control Tower
Session
Non VOD Session
Tuesday, May 05
3:00 p.m. Tuesday, May 05
, Director Partner Technology Strategy, Microsoft
, Dir, Inbound Product Mgmt, ServiceNow
- Tuesday, May 53:30 pm - 4:00 pm PDTWynn - Mouton 2 - Ground LevelFirst come, first seated
Sponsor Theater
Intermediate
Yes
Agenda Builder
Knowledge
Session
Microsoft
All
First come, first seated
Session Tile
AI
N/A
Session
AI Agents
All AI
Workflow Data Network
All Data and Analytics
Governance, Risk, and Compliance
AI Agents
Governance, Risk, and Compliance
Workflow Data Management
AI Experience
Session
Non VOD Session
yes
<a href="https://account.servicenow.com/sign-in?state=reg.k26.sessions&&source_id=events&locale=en-us">Sign in</a> with your Knowledge 2026 registration to access materials for this session.<p></p>
Wednesday, May 06
2:00 p.m. Wednesday, May 06
This session shows Microsoft and ServiceNow® deliver enterprise-grade agentic AI at scale. Autonomous IT enables Intelligent, agent‑driven service operations powered by unified data and interoperable AI agents empowering the outcomes every CIO wants: Zero service outages. Zero security breaches. Zero‑touch operations. By unifying data, agents, and workflows, Microsoft and ServiceNow together deliver enterprise‑grade agentic AI that’s built for real‑world scale, governance, and measurable business impact.
, Director Partner Technology Strategy, Microsoft
, Director Partner GTM CIO Solutions, ServiceNow
- Wednesday, May 62:30 pm - 2:45 pm PDTExpo - Theater 2First come, first seated
Speakers
Sampada Chavan
Dir, Inbound Product Mgmt
ServiceNow
Peter Martin
Director Partner Technology Strategy
Microsoft
David Simpson
Director Partner GTM CIO Solutions
ServiceNow
Media
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live