Begin with a foundational approach to service management that establishes a service strategy using essential data to drive organizational results, including prediction, prevention, and automation of issues before they arise. This highlights the collaborative benefits of Autonomous IT at the endpoint.
Sponsors
Meet the ServiceNow partners who transform business challenges into outcomes that matter. Explore how they accelerate your workflows and turn what’s next into what’s now.
Carahsoft
Gold
Overview
Carahsoft is The Trusted Government IT Solutions Provider®, supporting an ecosystem of manufacturers, resellers, integrators and consulting partners committed to serving the public sector.
Sponsored Sessions
Sponsor Video On Demand
Beginner
Agenda Builder
Knowledge
Session
DoubleBookable
Video On Demand
Video On Demand
Session Tile
IT
Administrator
Builder / Citizen Developer
Implementer
Platform Owner
Public Sector
Session
IT Service Management
IT Asset Management
All IT
New to ServiceNow
IT Service Management
IT Asset Management
IT Service Management
Session
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Tuesday, Apr 07
9:00 a.m. Tuesday, Apr 07
, ServiceNow Solution Architect, Tanium
- Tuesday, Apr 79:00 am - 9:15 am PDTDigital RoomFirst come, first seated
Sponsor Theater
Intermediate
Yes
Agenda Builder
Knowledge
Session
Carahsoft, Defense Intelligence Agency
All
First come, first seated
Session Tile
IT
Business Analyst
Executive
Implementer
Platform Owner
Public Sector
Session
HR Service Delivery
IT Service Management
Collaborative Work Management
Digital End-user Experience
All IT
Collaborative Work Management
Employee Center
HR Service Delivery
IT Service Management
Digital End-user Experience
Employee Center
HR Service Delivery
Session
Non VOD Session
yes
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Wednesday, May 06
11:00 a.m. Wednesday, May 06
Transform your platform from a sunk cost to an investable opportunity through enterprise adoption and value co-creation. The most common bi-product of adoption is capital savings and functional efficiency. Unburdening your enterprise of technical debt and manual processes through platform adoption is a missed opportunity to demonstrate how your platform is generating capital savings for reinvestment and growth in other areas. Join the discussion and see how you can model value as you adopt new capabilities onto your platform.
, ServiceNow Platfrom Owner, Defense Intelligence Agency
, Sr. Principal Strategist, Inspire Value, ServiceNow
- Wednesday, May 611:30 am - 11:45 am PDTExpo - Theater 4First come, first seated
Speakers
Christopher Folchi
ServiceNow Platfrom Owner
Defense Intelligence Agency
Jeremy Knudson
ServiceNow Solution Architect
Tanium
Dylan Lockett
Sr. Principal Strategist, Inspire Value
ServiceNow