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Staying Upgrade-Ready: Managing Plugin Updates and Skipped Records in ServiceNow
Session Category: Activity
First come, first seated
ServiceNow platform teams often face challenges when activating plugins, managing skipped update records, and maintaining upgrade readiness in highly customized enterprise environments. In this facilitated discussion, practitioners will share real experiences with planning plugin updates using an agile approach, resolving skipped records, and implementing strategies to keep instances current without introducing instability. The group will explore governance practices, practical troubleshooting techniques, and lessons learned from maintaining long-term platform health.
  • Thursday, May 711:30 AM - 12:00 PM PDT

Speakers