Sessions
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Want to understand why platform security matters beyond just "best practices"? Join us for the inside story of why the May 2025 ServiceNow security patch was critical for maintaining security around sensitive data. Learn why query_range/match ACLs matter, and why securing read access alone isn't enough. Learn how we investigated 40-75% ACL increases, developed a Security Attribute-based solution, and created reusable patterns for platform security. Walk away understanding the real risks in your instance and actionable strategies for protecting sensitive data at the query level.
- Tuesday, May 54:30 PM - 4:45 PM PDT
Speakers

ServiceNow Architect & Developer, SmartCarleen

Senior Application Developer, Serenity





