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Unraveling Word Chaos: Forging Structured Insights in ServiceNow
Session Category: Session
First come, first seated
Available On Demand
Featuring: ICF

Discover how we transformed our document revision process by replacing outdated, Word-based comments and In-line edits with a modern, real-time collaborative solution in ServiceNow. Using Visual Task Board components, custom-designed cards, and records structured in JSON within a purpose-built UI Builder workspace, we created a system that fosters teamwork. Learn how we overcame team resistance, reimagined UI elements, and built a system that supports complex, interconnected data relationships while reducing document management time and unlocking actionable insights from unstructured data.

Primary Product: App Engine
Session Level: Expert
  • Wednesday, May 64:30 PM - 4:45 PM PDT

Speakers