How can you gain scalable visibility in a complex IT environment? In this session, Westlake shares their journey with the Now Platform, showcasing how they expanded IT capabilities amid rapid growth through acquisition. We’ll discuss how ITOM enhances visibility with a centralized CMDB, how Virtual Agent is empowering employees through self-service, and how platform translation promotes inclusivity. The result? Improved employee experiences, and a streamlined service desk that allows agents, to focus on higher-value, more meaningful work. Join us to learn how to build a foundation for success!
Sponsors
Explore and visit our partners who can unlock the potential of your digital transformation journey.
Fujitsu
Platinum
Overview
We help customers unlock Digital and Sustainability transformation with the Now Platform. Release the value of your investment and the potential of your organization for people, planet & prosperity.
Sponsored Sessions
Sponsor Breakout
Intermediate
Yes
Knowledge
Session
Fujitsu
General
All
Save a seat
Session Tile
IT
Business Analyst
Executive
Implementer
Platform Owner
Telecom and Utilities
Session
IT Service Management
IT Operations Management
Integrated Risk Management
IT Operations Management
App Engine
Employee Center
Integrated Risk Management
Integration Hub
IT Service Management
9:00 a.m. Tuesday, May 06
Tuesday, May 06
, IT Project Manager, Westlake
, Director, Technical Practice, Fujitsu
- Tuesday, May 69:00 am - 9:30 am PDTWynn - Bollinger - Upper Level
Sponsor Theater
Knowledge
Session
Fujitsu
General
All
First come, first seated
Session Tile
Session
Wednesday, May 07
12:00 p.m. Wednesday, May 07
Supercharge your 2025 with ServiceNow® and AI. Join Fujitsu’s Asif Poonja, CEO Americas, and Laura Bonamici, SVP & Head of Global Marketing, as they share how Fujitsu is using AI with ServiceNow to drive speed, consistency, and impact—from IT to HR. Hear how we and our customers are delivering meaningful change to gain a competitive edge. Because true transformation takes more than tools. It takes bold leadership, curiosity, and a strategy built for exponential change.
, CEO, Fujitsu Americas, Fujitsu
, SVP & Global Head of Marketing, Fujitsu
- Wednesday, May 712:00 pm - 12:20 pm PDTExpo Theater 4
Sponsor Roundtable
Intermediate
Yes
Knowledge
Session
Fujitsu
General
All
Save a seat
Roundtable Tile
App Development
Executive
Banking
Roundtable
HR Service Delivery
ServiceNow AI Platform
Integrated Risk Management
ServiceNow AI Platform
Hardware Asset Management
HR Service Delivery
Integrated Risk Management
Wednesday, May 07
12:00 p.m. Wednesday, May 07
REST Super, the 3rd largest pension fund in Australia by member numbers, has partnered with Fujitsu to implement a transformational ServiceNow program of work, streamlining workflows across risk management, HR, and asset management. This transformation improved decision-making, strengthened compliance, and empowered employees with smarter, automated processes. Key to this is Value Management and a partnership driven to understand and create value for REST and its 2M plus members. Join and engage on roundtables with other execs on the big topic of unlocking business value through ServiceNow!
, CIO | Digital & Innovation Leader, REST, The Trustee for RETAIL EMPLOYEES SUPERANNUATION TRUST
, Head of ServiceNow Oceania | APAC, Fujitsu Australia Ltd
- Wednesday, May 712:45 pm - 1:45 pm PDTVenetian - San Polo 3403 - Level 3
Speakers
Laura Bonamici
SVP & Global Head of Marketing
Fujitsu
Tej Hemantharaj
Director, Technical Practice
Fujitsu
Jeremy Hubbard
CIO | Digital & Innovation Leader, REST
The Trustee for RETAIL EMPLOYEES SUPERANNUATION TRUST
Asif Poonja
CEO, Fujitsu Americas
Fujitsu
Jimmie Price
IT Project Manager
Westlake
Meg Santos
Head of ServiceNow Oceania | APAC
Fujitsu Australia Ltd