ServiceNow® and LTIMindtree are partnering through the Now on Now program to pioneer cutting-edge Agentic AI use cases that are transforming the way network gets done. In this session, discover how we’re moving beyond traditional automation to deliver truly autonomous, context-aware Agentic Workflows that drive decisions, trigger actions, and drive outcomes powered by native ServiceNow AI Agents. Learn how we solved real-world problems to enable intelligent workflows, improved productivity and drove measurable outcomes
Sponsors
Explore and visit our partners who can unlock the potential of your digital transformation journey.
LTIMindtree
Platinum
Overview
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises to reimagine business models, accelerate innovation, and maximize growth.
Sponsored Sessions
Sponsor Theater
Intermediate
Knowledge
Session
General
All
First come, first seated
Session Tile
AI Agents
Executive
Implementer
Platform Owner
Technology and Media
Session
Now Assist
AI
Wednesday, May 07
12:00 p.m. Wednesday, May 07
, Sr. Director, Platform AI & Automation, ServiceNow
, Global Head - ServiceNow Business, LTIMindtree
- Wednesday, May 712:00 pm - 12:20 pm PDTExpo Theater 7
Sponsor Roundtable
Intermediate
Knowledge
Session
LTIMindtree
General
All
Save a seat
Roundtable Tile
AI Agents
Business Analyst
Executive
Implementer
Platform Owner
Manufacturing
Roundtable
Now Assist
IT Service Management
Enterprise Architecture
AI
IT Service Management
Enterprise Architecture
Wednesday, May 07
12:00 p.m. Wednesday, May 07
Join in for a focused discussion to understand about:
1. Co-existence and governance of AI agents with ServiceNow
2. How to amplify enterprise experience with ServiceNow (partner, employee, customer)
3. How ServiceNow is the ERP for IT
Hear from the industry experts, SME and forward-thinking leaders
, Global Head - ServiceNow Business, LTIMindtree
- Wednesday, May 712:45 pm - 1:45 pm PDTVenetian - San Polo 3404 - Level 3
Sponsor Breakout
Intermediate
Knowledge
Session
Amadeus
General
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IT
Executive
Platform Owner
Other
Session
Customer Service Management
Field Service Management
IT Service Management
IT Service Management
Customer Service Management
Field Service Management
1:00 p.m. Wednesday, May 07
Wednesday, May 07
Join us to explore how Amadeus leveraged ServiceNow CSM to transform its customer support landscape, driving operational efficiency, harmonizing support processes and delivering exceptional experiences. Amadeus elevated their customer support experience by consolidating customer support tools into single platform - ServiceNow CSM, brought in industry best practices with outside-in innovation. Discover how the partnership between LTIMindtree & Amadeus established a benchmark for elevating the customer support with seamless collaboration and integrations with ITSM
, Head of Ordering, Delivery & Service Solutions, Amadeus
, Senior Director - ServiceNow COE Head, LTIMindtree
, Head of Travel, Transport and Hospitality, France, LTIMindtree
- Wednesday, May 71:00 pm - 1:30 pm PDTWynn - Alsace - Ground Level
Speakers
Mukesh Gupta
Global Head - ServiceNow Business
LTIMindtree
Ashish Sethi
Sr. Director, Platform AI & Automation
ServiceNow
Pranay Shah
Senior Director - ServiceNow COE Head
LTIMindtree
Elaine Stewart
Head of Travel, Transport and Hospitality, France
LTIMindtree
Pavle Subarevic
Head of Ordering, Delivery & Service Solutions
Amadeus