Join this session to learn how Bosch, a leading global supplier of technology, leveraged ServiceNow to transform its operations- from global business services to digital services. Discover how its enterprise-wide integration of, global business services (GBS), IT, and Operational Technology (OT) Service Management led to increased efficiency, cost savings, and a robust ecosystem driven by automation and AI. You'll hear directly from a Bosch executive about key lessons in cross-platform adoption and the strategies that drove these remarkable results!
Sponsors
Explore and visit our partners who can unlock the potential of your digital transformation journey.
Deloitte
Emerald
Overview
With a platform built for speed, proven industry experience driving change, and a commitment to be one step ahead, Deloitte helps clients turn insights into impact to unlock business value.
Sponsored Sessions
Solution Keynote
Beginner
Yes
Knowledge
Keynote
Bosch
General
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Solution & Industry Keynotes
First come, first seated
Available On Demand
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IT
Manufacturing
Now Assist
IT Service Management
Operational Technology Management
New to ServiceNow
IT Service Management
Employee Center
IT Service Management
AI & Now Assist
Knowledge Management
Operational Technology Management
2:00 p.m. Tuesday, May 06
Tuesday, May 06
, Partner, Deloitte Consulting GmbH
, Vice President Bosch Digital Service and Support Management, Robert Bosch GmbH
- Tuesday, May 62:00 pm - 2:30 pm PDTExpo - Solutions Stage
Sponsor Breakout
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General
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Session
2:00 p.m. Tuesday, May 06
Tuesday, May 06
Discover how Deloitte revolutionized its talent operations with ServiceNow®, replacing a fragmented and highly customized solution. This session will delve into the strategic decisions, integration enhancements, and productivity-focused features that enabled Deloitte to support over 175,000 employees across the US and India. Learn about the challenges faced, solutions implemented, and the significant impact on performance management and employee experience. Join us to explore the future of talent transformation.
, Principal, US National Talent Transformation, Deloitte
, Principal, Human Capital Clients & Industries Leader, Deloitte
- Tuesday, May 62:00 pm - 2:30 pm PDTWynn - Margaux 1 - Ground Level
Sponsor Breakout
Knowledge
Session
General
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Session
2:00 p.m. Tuesday, May 06
Tuesday, May 06
Become a trailblazer in the tech landscape! Join this exciting breakout session with leaders who have pushed the boundaries of technology standards to become pioneers in innovation. You'll discover how AI agents are revolutionizing businesses and learn about the groundbreaking Agent-to-Agent (A2A) standard developed by Deloitte, Google Cloud, and ServiceNow. This standard enables seamless agent interoperability, driving cross-platform collaboration and unlocking AI's full potential. See how mastering this innovative standard can position you as a leader in the tech industry. You'll gain exclusive insights on maximizing AI's capabilities, driving innovation, and leading with purpose to create a lasting legacy with a competitive edge.
, Managing Director, Deloitte
, Global Director AI/ML. Google Cloud, Google
- Tuesday, May 62:45 pm - 3:15 pm PDTVenetian - Murano 3203 - Level 3
Speakers
Richard Baderman
Partner - Technology Strategy and Transformation
Deloitte
Mike Bechtel
Chief Futurist
Deloitte
Nadine Fauser
Vice President Bosch Digital Service and Support Management
Robert Bosch GmbH
Harald Heimensen
Partner, ServiceNow Master Architect
Deloitte
Hannah Hovivian
Regional Strategy - Project Lead
American Honda Motor
Miku Jha
Global Director AI/ML. Google Cloud
Dinesh Krishnan
Executive Director - Enterprise Capabilities & Solutions
AstraZeneca
Luke Losinski
Managing Director
Deloitte Consulting LLP
Art Mazor
Principal, Human Capital Clients & Industries Leader
Deloitte
Sean Morris
Principal, US National Talent Transformation
Deloitte
Mostafa Noorzay
Managing Director
Deloitte
Seema Pajula
Chief Growth Officer
Deloitte
Timm Riesenberg
Partner
Deloitte Consulting GmbH
Susanne Seitinger
Director of AI/ML Product Marketing
Amazon Web Services
Girish Srinivasan
Managing Director
Deloitte