In today's IT landscape organizations are modernizing their infrastructure to stay competitive. This session addresses the integration of legacy systems with cloud-native applications and the optimization of workflows. We'll introduce a modular architecture and explore how AIOps, powered by agentic AI, can inspire smarter workflows, boosting productivity and efficiency while ensuring seamless integration and continuous improvement. Practical methods for measuring success and ROI will also be discussed. Join us to discover how AIOps, enhanced by agentic AI, can transform your IT infrastructure.
Sponsors
Explore and visit our partners who can unlock the potential of your digital transformation journey.
Accenture
Diamond
Overview
Accenture is a global professional services company that helps the world’s leading businesses and governments build their digital core, optimize their operations, and accelerate revenue growth.
Sponsored Sessions
Sponsor Theater
Expert
Yes
Knowledge
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All
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IT
Administrator
Builder / Citizen Developer
Executive
Platform Owner
N/A
Session
IT Operations Management
IT Operations Management
1:00 p.m. Tuesday, May 06
Tuesday, May 06
, Technology Global Offering Lead, Accenture
- Tuesday, May 61:00 pm - 1:20 pm PDTExpo Theater 6
Sponsor Roundtable
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Yes
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AI Agents
Business Analyst
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Roundtable
Now Assist
AI
2:00 p.m. Tuesday, May 06
Tuesday, May 06
Explore how companies are reinventing work by capitalizing on AI, agents, and models to meet the needs of their specific industries. We will cover steps to get started, including building a robust AI and data management foundation, expediting development, innovating and scaling AI solutions. Connect and share insights, challenges, and success stories with peers from FS (cap markets, banking, insurance), Health, Manufacturing, PS, and Telco—focusing on practical applications, use cases, and learning how organizations are achieving new levels of performance by putting AI to work for people.
, Americas Partner Development Lead, Accenture
, Managing Director, Accenture
- Tuesday, May 62:15 pm - 3:15 pm PDTVenetian - San Polo 3405 - Level 3
Sponsor Think Big
Intermediate
Yes
Knowledge
Session
General
All
Save a seat
Think Big Tile
AI Agents
Business Analyst
Executive
Implementer
Platform Owner
N/A
Session
Now Assist
Think Big
AI
3:00 p.m. Tuesday, May 06
Tuesday, May 06
In this session, we will explore how Accenture is helping companies transform their ways of working and reinvent business processes through the adoption of AI agents. We will cover the steps to start leveraging AI for people and scaling it across operations, with the goal of empowering people, upskilling workers, and fostering a culture where both employees and customers can thrive.
, Senior Managing Director, Global Lead - Accenture ServiceNow Business Group, Accenture
, Global GenAI Lead, Accenture
- Tuesday, May 63:30 pm - 4:00 pm PDTWynn - Latour 2 - Ground Level
Speakers
Christopher Brown
Technology Global Offering Lead
Accenture
Thomas Bruss
Managing Director, Accenture ServiceNow Business Group
Accenture LLP
Ellen Currid
Americas Partner Development Lead
Accenture
George Finn
Managing Director
Accenture
Farah Hamed
Business Process Owner
USAA
Alexander Herttrich
Global GenAI Lead
Accenture
Dave Kanter
Senior Managing Director, Global Lead - Accenture ServiceNow Business Group
Accenture
Danielle Logan
Modern Work Experience and GBS Lead
Accenture
Nerys Mutlow
Managing Director - ServiceNow Business Group UK&I
Accenture