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Now on Now: How to get started with Virtual Agents
Session Category: Expo
First come, first seated

At ServiceNow, we leverage Virtual Agent to make platform workflows, service catalogs, and knowledge articles conversational—reducing the need for human-created topics. In this demo we explore how to configure Flow Designer actions, catalogs, knowledge articles, and content to create a conversation-first experience that enhances self-service with Virtual Agent.

Level: Intermediate
  • Tuesday, May 61:30 PM - 1:50 PM PDT

Speakers