Session Category: Roadmap
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Want to see what’s new with ITSM and how ServiceNow helps transform Service Operations (ITSM + ITOM)? Many users want to understand the ITSM roadmap to better plan for upgrades. Join this session to learn the product vision and discuss key new capabilities. Learn how ServiceNow is infusing AI and automation into products and what's going to be new in 2025 and 2026.
BS
VP Product Mgmt, ITSM, ServiceNow