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As an application owner, which would you like the serenity that comes with knowing that 90% of your events, alerts and incidents are detected and remediated before becoming a Major Incident, 50% of detected those events have an automation component associated with the remediation, and that you have realized a 25% reduction in your Mean Time to Detect (MTTD) & Mean Time to Resolve (MTTR)? At USAA, we are adopting more effective IT Event Management Pipeline (EMP), Event Best Practices, and end-to-end AIOps Process while setting ambitious goals to meet AI Operations targets!
- Wednesday, May 712:15 PM - 12:45 PM PDT
Speakers

IT Technical Director, USAA

AVP, ITSM, USAA