Sessions
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The best of Knowledge is now on-demand. Visit our Knowledge Digital Experience for hits and highlights including keynotes and curated sessions.

Accelerate AI adoption with AI Agents in Virtual Agent and transform enterprise engagement with customers and employees. Discover how Virtual Agent powered by Large Language Models (LLMs), agentic AI, omni-channel, and multimodal experiences drives self-service and improves user satisfaction. See our roadmap for next-gen conversational experiences, Workflow Data Fabric + AI Agents use cases, and multimodal capabilities that redefine enterprise automation.
- Wednesday, May 712:00 PM - 12:20 PM PDT
Speakers
SB
Director of Product Management - Conversational Experiences, ServiceNow

Sr Principal Outbound Product Manager, ServiceNow