Sessions

Explore our knowledge-packed content using the navigation below and the filters on the left.

The best of Knowledge is now on-demand. Visit our Knowledge Digital Experience for hits and highlights including keynotes and curated sessions.

Image Alt
Back to Session CatalogBack to Session Catalog
Driving AI transformation in Global Business Services (GBS)
Session Category: Session
First come, first seated
Join this session to learn how Genpact can help you realize the full potential of ServiceNow in Global Business Services (GBS) through automation and AI. Discover how Genpact’s AI-First business services transformation emphasizes the 3E's — Effectiveness, Efficiency, Experience. By unifying traditionally siloed operational functions into a connected enterprise, your company's GBS organization can position itself for future success. Explore how this transformation enhances user experiences, drives platform automation, and leverages the latest AI capabilities to revolutionize operations.
Level: Beginner
  • Thursday, May 81:30 PM - 1:50 PM PDT

Speakers

Sponsored by