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Inside the black box: Generative AI technical deep dive
Session Category: Session
First come, first seated

Curious about how ServiceNow’s Generative AI features work behind the scenes? Join us for a concise, yet insightful, exploration of the neural networks and transformer models that power code generation, ticket summaries, and other AI-driven capabilities in the platform. We'll break down the technical concepts, showing how these foundational technologies optimize workflows in ServiceNow. Plus, we’ll explore how understanding the tech behind GenAI could shape its future role on the ServiceNow platform.

Level: Expert
  • Tuesday, May 612:30 PM - 12:50 PM PDT

Speakers