Coforge Connections Management Solution for Water bodies leverages CSM and FSM features for managing water and wastewater connection requests from home & commercial property owners & architects. This is a unified solution with integration to technologies like Maps, Payment gateways, CTI and Street works to automate complex processes.
The solution provides:
Unique portal curated for Utility customers to raise requests
Process Automation Design and Playbook provides better UI for agents using LCNC functionality.
Real-time dashboard that provides insights on requests, installations, and cases.
Seating Style: First come, first seated