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How UW Health is Transforming Patient Services and Care with ServiceNow

Session Category: Session

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Featuring: UW Health

In healthcare, delivering personalized and timely patient care is not just a goal, but a requirement. Discover how UW Health used ServiceNow® to transform its Service Desk to serve 24k employees and 950k annual patients. The session will explore how the company improved the agent experience with Service Operations Workspace (SOW), reduced the time to service by 95% and decreased incident volume by 4.5%.

Speakers

Manager IT Service Desk, UW Health

Tuesday, May 72:15 PM - 2:45 PM PDT

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