Catalog

Explore our knowledge-packed sessions using the navigation below and the filters on the left. Registered attendees can favorite and enroll in their sessions today!

Back to Session Catalog

Use AI to boost agent Performance with NOW assist and speech analytics

Session Category: Session

First come, first seated

Featuring: 3CLogic

48% of consumers are highly concerned AI will reduce access to live human beings and negatively impact the customer experience. But what if AI could improve customer engagements and outcomes by enhancing live agents? Join this session to discover how GenAI is re-inventing the contact center with agent-centric capabilities designed to reduce manual tasks, improve speed of services, and deliver AI-powered insights into the quality of customer interactions at scale.

Speakers

Sr Product Manager, 3CLogic

VP, 3CLogic

Tuesday, May 72:00 PM - 2:20 PM PDT

Seating Style: First come, first seated

Catalog

Speakers

Sponsored by