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Bring the power of playbooks to the people who need it most
Session Category: Training
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Requirement: This session requires you to bring your own device
Do you have a complex intake form that intimidates your users? Or a self-service process requiring specific input to reach the next stage? These are the perfect use cases for playbooks! You can also bring that step-by-step guided experience to users who only interact with Service Portals!, aka those who ned it most! Bring the ease of guided forms to users who aren't in full UIB Experiences. We will guide you through Playbook basics and best practices. Then you will get hands-on experience configuring and testing Playbooks to revamp an example application that is long overdue for a makeover.

Speakers

  • Wednesday, May 810:30 AM - 12:10 PM PDT
Related Resources: Guidebook
Seating Style: Save a seat