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  • EBOOK
  • 3 strategies for innovation
  • Learn how to transform your customer experience with artificial intelligence.
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  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

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  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER SUCCESS
  • We need champions!
  • Use our tools and resources to more effectively advocate for ServiceNow in your organization.

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FAQ

Got questions? We’ve got answers.

Knowledge 2019 FAQs

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How can I get a copy of my final receipt?

Go to your My Event Details page. Navigate to the “Profile” tab and click “Confirmation”. You should have a final receipt of any registration fees paid. Please reach out to your hotel directly for any final hotel bills.

Where can I find the slides from the breakout sessions at Knowledge 2019?

If you attended Knowledge, you can find materials from the breakout sessions in our ServiceNow Community.

I received the Convenience training package onsite, where do I redeem my code?

Please send a note to training@servicenow.com.

I have an issue with my hotel bill, who can I contact?

You should reach out to your hotel directly for any final billing. 

I forgot an item at Knowledge, is there a lost and found?

Any items not claimed at the Knowledge lost and found will be discarded.

I misplaced some Knowledge swag I was given at the conference; can I get replacements?

Unfortunately, we cannot offer replacements to any misplaced or lost Knowledge items.

Where do I watch Knowledge 2019 videos?

To view the Knowledge 2019 videos on demand, please visit our video library.

Knowledge 2020 FAQs

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How do I sign up for Knowledge 2020?

We’re glad you want to attend Knowledge 2020! Registration is not yet open, but you can sign up for updates here so that you are the first to know.

When will the sponsor prospectus become available for Knowledge 2020?

We have not determined a date yet, but anticipate that it will be available September 2019. Send any questions you may have to knowledgesponsorship@servicenow.com.

Where can I find out more about Knowledge 2020?

We are already busy planning Knowledge 2020 but have not released the details yet.  Please visit our website for a snapshot of what happened this year and sign up for updates to be notified when Knowledge 2020 registration opens.

What type of training, sessions, and tracks can I expect at Knowledge 2020?

Training at Knowledge is a fast and efficient way to build the expertise you need to transform employee and customer experiences. Whether you're new to ServiceNow or already on the Now Platform, you'll find the training you need to build and hone skills you can put into action right away. Expect sessions led by fellow leaders, industry experts, developers, and architects sharing creative solutions to their toughest IT, HR, security, and customer service challenges.

Is there an age restriction for registration and attendance?

Yes, there is an age restriction at Knowledge. No persons under the age of 21 years will be permitted to attend the Knowledge conference, including the keynotes, Expo Now, breakout sessions, and all Knowledge-related events.

We look forward to seeing you at Knowledge 2020.