• Products
  • Use Cases
  • Industries
  • 3 strategies for innovation
  • Learn how to transform your customer experience with artificial intelligence.
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • We need champions!
  • Use our tools and resources to more effectively advocate for ServiceNow in your organization.


May 5-9, 2019

Take work to the next level

Experience Knowledge at The Venetian & Sands Expo Center in Las Vegas.

Register today for Knowledge

Knowledge 2019 is where extraordinary people come together to take work to the next level. Come and join the movement to learn how people like you are delivering modern digital workflows that unlock productivity and transform the employee and customer experience.

Pre-Conference Training

Want to jump-start your Knowledge 2019 experience? Arrive early for Pre-Conference Training (May 5-6).

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Sharpen your skills to create great experiences
Training at Knowledge 2019 is a fast and efficient way to build the expertise you need to transform employee and customer experiences. Whether you’re new to ServiceNow or already on the Now Platform®, you’ll find the training you need to build and hone skills you can put into action right away.
Jump start your ServiceNow expertise
The best way to kick off Knowledge 2019? By attending Pre-Conference Training, of course. These select, immersive courses provide the role-based topics, hands-on practice, and certification preparation you need to take your skills to the next level and become a ServiceNow expert.

ServiceNow Pavilion

Where the entire ServiceNow community of customers, experts, and partners can be found—all in one place.

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Let us show you the possibilities
The Show Floor is where the community of ServiceNow customers, experts, and partners can be found all in one place. Everyone who can help you learn to replace old, fragmented processes with smarter and simpler ways of working. Explore solutions for customer service, HR, IT, and security that can transform your employees’ experience and create stronger customer connections.
Discover the Pavilion
The ServiceNow Pavilion showcases the modern digital experiences that are taking work to the next level. Get up close and personal with the latest ServiceNow innovations and industry solutions, and meet the experts who can answer your most burning questions.

Customer Success Zone

It’s all about your success. Visit this interactive environment to get tips for unlocking the power of ServiceNow.

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It’s all about you and your success
Want to know what our most successful customers do? Have questions about how to maximize our ServiceNow products, solutions, or roadmaps? Want to get answers to unlock the power of your ServiceNow instance? Get answers in the zone—our Customer Success Zone. This energy-filled and interactive environment offers 1:1 success clinics, hands-on demos, presentations, a value calculator, success navigator, and a genius lounge for a deep-dive into your world—so your business can take your organization’s workflows to the next level.

Expo Now

Talk to our partners in Expo Now—more than 200 from around the globe.

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See how our partners can enhance your work
Explore powerful solutions, build relationships with trusted advisors, and extend the value of ServiceNow in exciting, new ways.


Build. Code. Play.

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Build enterprise workflow apps

May 7-9
Check CreatorCon box during Knowledge 2019 registration
What is CreatorCon?
CreatorCon is the place for builders and developers of all skill levels, from no-code to pro-code or anywhere in between. Learn to build enterprise workflow apps that significantly helps to reduce time to market and delivery. With labs, demos, sessions, IoT hacks and much more- you’ll go under the hood and then walk away knowing how to build apps on the Now Platform, that gets full-stack power with a turnkey application structure that’s ready to rock right out of the box!
Who is CreatorCon for?
If you’ve ever built a spreadsheet to track something, you’re a builder! Problem solvers from across the business can build powerful workflow apps- without any code or experience.
Beginning developers:
Just starting your app development journey? This is the perfect place to get hands-on experience with the Now Platform essentials.
Experienced developers:
Take a deep dive into the possibilities with advanced features. Come out smarter, sharper, and ready to build awesome experiences.
Enterprise architects:
EAs hold a special place in our heart! Learn how the power of a strategic cloud platform can accelerate your digital transformation.
Level up your skills at warp speed! Choose from over 100+ hands-on workshops or demo-led breakout sessions. Get expert-led instructions geared to teach you how to build better faster app and help crack your toughest business challenges.
No matter what your background, interest and experience is, we have a track that’s tailored just for you!
Explore the latest features and fun alongside the experts:
Demos and games
Hands-on mini workshops
Tech talks:
Bite-sized discussions
Product info:
Introductions and overviews
Coffee station:
Refreshments and networking
Go head-to-head in an 8-hour quest for sweet prizes and unfettered glory. Don’t miss this opportunity to get in and build apps that solve real problems.
Hackathon isn’t just for developers. Anyone with industry knowledge-designers, project managers, process analysts, everyday visionaries—can bring an app to life.
Join a team or go solo. Learn, have fun, and meet great people. Winners will showcase their apps on the big stage-and bring home serious bragging rights!
CreatorCon Challenge
Build It. Show It. Sell It. Compete for a $250K investment from ServiceNow Ventures, a shot at pitching on stage to ServiceNow founder Fred Luddy, trips & passes to Knowledge19, and a showcase in the Developer Hub.

Watch the best of 2018

Explore popular keynotes, customer stories, interviews, and more.

ServiceNow CEO, John Donahoe

Making the World of Work, Work Better for People with John Donahoe.

The Era of Experience

ServiceNow GM and VP, Farrell Hough, discusses digital transformation at the IT keynote.


Karel van der Poel, ServiceNow VP and GM of Future Products, shows how to develop intelligent apps in the era of great experiences.

The Era of Great Experiences

ServiceNow Chief Product Officer, CJ Desai, hosted Day 2's keynote.

Come check out the experience
that we are building for you.

Contact us

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We are here to help

For more information about Knowledge 2019, email us at or call +1 866-855-3789 (US), +1 650-416-8382 (Intl), Monday – Friday, 6 am – 6 pm PT.