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WORKS FOR YOU
Knowledge On Demand
Watch replays of keynotes and industry leader interviews
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Find out what happened at Knowledge18. Read our Community and Service Matters blogs
Works For You
Keynotes, customer interviews, highlights, and more
Highlights
Knowledge18: Day 1 Keynote (Works for you) Full Recording
Making the World of Work, Work Better for People Keynote with John Donahoe
Magellan Health Employee Experience with ServiceNow
Using ServiceNow, Magellan Health is committed to creating an environment where employees want to work. See how they are transforming their workplace.
Knowledge18: CSM Topic Keynote
VP and GM of Customer Service Business Unit at ServiceNow: Abhijit Mitra - Customer Service topic keynote on Tuesday, May 8: How to Differentiate with Amazing Customer and Agent Experiences.
theCube: Sr. Director of Enterprise Service Management at CIBC, Walid Saleh
Sr. Director of Enterprise Service Management at CIBC, Walid Saleh talks about his role and how he and the team take these large-scale digital transformation activities and create a positive culture of change.
theCube: ServiceNow Chief Revenue Officer, David Schnieder
As the Chief Revenue Officer of ServiceNow, David Schnieder is commited to building a world-class team dedicated to customer success.