Take work to the next level

Training at Knowledge 2019 is a fast and efficient way to build the expertise you need to transform employee and customer experiences. Whether you’re new to ServiceNow or already on the Now Platform®, you’ll find the training you need to build and hone skills you can put into action right away.

The best way to kick off Knowledge 2019? By attending Pre-Conference Training, of course. These select, immersive courses provide the role-based topics, hands-on practice, and certification preparation you need to take your skills to the next level and become a ServiceNow expert.

The Show Floor is where the community of ServiceNow customers, experts, and partners can be found all in one place. Everyone who can help you learn to replace old, fragmented processes with smarter and simpler ways of working. Explore solutions for customer service, HR, IT, and security that can transform your employees’ experience and create stronger customer connections.

The ServiceNow Pavilion showcases the modern digital experiences that are taking work to the next level. Get up close and personal with the latest ServiceNow innovations and industry solutions, and meet the experts who can answer your most burning questions.

Want to know what our most successful customers do? Have questions about how to maximize our ServiceNow products, solutions, or roadmaps? Want to get answers to unlock the power of your ServiceNow instance? Get answers in the zone—our Customer Success Zone. This energy-filled and interactive environment offers 1:1 success clinics, hands-on demos, presentations, a value calculator, success navigator, and a genius lounge for a deep-dive into your world—so your business can take your organization’s workflows to the next level.

Explore powerful solutions, build relationships with trusted advisors, and extend the value of ServiceNow in exciting, new ways.

We take your work to the next level and as thanks for attending Knowledge, we’ll take your party to the next level too. Choose from one of four venues when you complete your agenda.

Whether you enjoy the occasional game of mini-golf or you’re a champion of 36 holes, Topgolf is the place for you. Master your drive, practice your play, and have great fun with friends and food. Last year, we had one floor of Topgolf but since we are in the business of going above and beyond, we rented the entire Topgolf venue for you to conquer the course at Knowledge 2019. Fore!

Party the night away at Vegas’ hottest nightclub paradise at Drai’s Beachclub! Come see the most talked about party of Knowledge 2018 and experience it for yourself. Go from the dance floor to the rooftop oasis in seconds, as the entire 25,000 sq foot club is ours for the evening. Dance the night away at this upscale venue featuring wall-to-wall LED screens and enjoy delicious food under the stars. It’s the perfect way to cap off a great week!

Calling all music lovers! If music is your thing, then this is your place! Come hear the best local rock and blues bands in the west at the House of Blues. Bring your appetite as we transport you to the South for some great tunes and Southern cuisine. You’ll leave ready to sign up for those music lessons you always wanted. Get ready for a memorable evening!

Level up your skills at warp speed! Choose from over 100+ hands-on workshops or demo-led breakout sessions. Get expert-led instructions geared to teach you how to build better faster app and help crack your toughest business challenges.

No matter what your background, interest and experience is, we have a track that’s tailored just for you!

Build It. Show It. Sell It. Compete for a $250K investment from ServiceNow Ventures, a shot at pitching on stage to ServiceNow founder Fred Luddy, trips & passes to Knowledge19, and a showcase in the Developer Hub.

If you’re a ServiceNow partner, please join us on May 6 for an exclusive, pre-conference day of learning and inspiration—built specifically for our partner ecosystem.

Whether you resell, build, integrate, or implement solutions that extend the capabilities of the Now Platform®, you will gain invaluable insights and tools to take work to the next level.

Also, you’ll hear directly from ServiceNow executives, learn more about important partner program updates, and network with your peers from around the world.

Breakfast and networking

In this opening session you will gain invaluable insights and tools to take work to the next level from ServiceNow leadership.

Food and networking

Transition to Breakout Sessions

This year, we're offering twenty sessions across five tracks. Attend all sessions in one track, one from each track, or handpick ones of greatest interest. The choice is yours! Be sure to build your agenda and lock in your preferred sessions when the session scheduler goes live later this month.

Transition to Partner Panel

More details about our panel are coming soon.

Limited to current ServiceNow partners only.

Take your work, and your network, to the next level. At Knowledge 2019, there are lots of opportunities to expand your network and get to know other ServiceNow customers and partners. Hear from a global community of ServiceNow experts and gain valuable insight that you can take back to your organization. It’s the best networking opportunity of the year!