Knowledge 2020 is taking work to the next level!

Training at Knowledge 2019 is a fast and efficient way to build the expertise you need to transform employee and customer experiences. Whether you’re new to ServiceNow or already on the Now Platform®, you’ll find the training you need to build and hone skills you can put into action right away.

The Show Floor is where the community of ServiceNow customers, experts, and partners can be found all in one place. Everyone who can help you learn to replace old, fragmented processes with smarter and simpler ways of working. Explore solutions for customer service, HR, IT, and security that can transform your employees’ experience and create stronger customer connections.

The ServiceNow Pavilion showcases the modern digital experiences that are taking work to the next level. Get up close and personal with the latest ServiceNow innovations and industry solutions, and meet the experts who can answer your most burning questions.

Sign up for a 1-hour Success Clinic with a ServiceNow customer success executive or other subject matter expert, who will work closely with you and provide recommendations in one of the following four topic areas:

1. 1. Get prescriptive action plans with the Success Navigator
2. 2. Partner for Success
3. 3. Value Realization Jiu-jitsu! Do your value skills
guarantee digital transformation & career success?
4. 4. Accelerating your upgrades and making them easier

Have a technical question, maybe more than one? Maybe you’re not even sure what your question is, but you know something isn’t working. Come speak with a ServiceNow Genius! Questions can be related to features, intended uses, best practices, specific products, or even deep- dive developer questions related to out-of-box capabilities or your specific implementation. Our talented group of Geniuses can’t wait to tackle your questions.

Looking for self-service guidance, or getting help directly from ServiceNow Subject Matter Experts? The Customer Success Zone is pleased to present spaces to connect, like the Community Zone and the Experts Lounge, where you can learn about all of our teams that can help you implement and adopt ServiceNow.

We also have pods to help you get the most out of resources like Product Documentation, Training & Certification, Value Realization, and more. After learning more about what we offer, make sure to tell us more about what you want from the Champion Program and new content from Customer Success. Swing by early and often to check out how, with ServiceNow, it really is all about your success.

Explore powerful solutions, build relationships with trusted advisors, and extend the value of ServiceNow in exciting, new ways.

Take your work, and your network, to the next level. At Knowledge 2019, there are lots of opportunities to expand your network and get to know other ServiceNow customers and partners. Hear from a global community of ServiceNow experts and gain valuable insight that you can take back to your organization. It’s the best networking opportunity of the year!