Solutions

  • Products
  • Use Cases
  • Industries
  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.
May 5-9, 2019

Take work to the next level

Experience Knowledge at The Venetian & Sands Expo Center in Las Vegas!

Register today for Knowledge

Knowledge 2019 is where extraordinary people come together to take work to the next level. Come and join the movement to learn how people like you are delivering modern digital workflows that unlock productivity and transform the employee and customer experience.

Get inspired

Join world‑class companies as they share proven ideas and best practices on replacing old, fragmented processes with smarter and simpler ways of working.

Get educated

Meet technical experts and business leaders through hands‑on training and breakout sessions that can help you design, create, and implement powerful digital workflows across your organization.

Get connected

Network with the community of ServiceNow customers, experts, and partners who can support and guide you in your quest to transform the world of work.

Networking

Connect with the ServiceNow global community of customers, experts, and partners who can support and guide you in your quest to take work to the next level.

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Connect with peers and pros
Knowledge 2019 is the place to connect with the ServiceNow global community of customers, experts, and partners, as well as our team of product experts who can support and guide you in your quest to transform the world of work. Share your thoughts, get inspired, and have fun!
Time to celebrate
You’ve helped make ServiceNow “the most innovative company in the world,” according to Forbes. And that calls for a celebration. So join us at the Knowledge 2019 Tuesday night Welcome Reception and the Thursday night Vegas Experience!

Raise a glass with your fellow attendees and ring in the beginning of Knowledge 2019 at our Tuesday night Welcome Reception on The Show Floor.

Then on Thursday night, party your way at the Vegas Experience—a closing night party where you get to choose your own adventure. There will be something for everyone on the fabulous Las Vegas Strip.

CreatorCon

The place for developers of all skill levels. Get up to speed on the Now Platform with labs, demos, sessions, IoT hacks and much more to help you solve your toughest business challenges.

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Power up with the Now Platform
CreatorCon is the place for builders and developers of all skill levels, from no-code to pro-code. Whether you’re new to building apps for your business or you’re an experienced ServiceNow code slinger who wants to know about the latest Now Platform® features. Test your skills, level up, and get up to speed on the Now Platform with labs, demos, theater sessions, and keynotes, along with IoT hacks and contests. Attend CreatorCon to learn how to solve your toughest business challenges!

Customer Success Zone

It’s all about your success. Visit this interactive environment to get tips for unlocking the power of ServiceNow.

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It’s all about you and your success
Want to know what our most successful customers do? Have questions about how to maximize our ServiceNow products, solutions, or roadmaps? Want to get answers to unlock the power of your ServiceNow instance? Get answers in the zone—our Customer Success Zone. This energy-filled and interactive environment offers 1:1 success clinics, hands-on demos, presentations, a value calculator, success navigator, and a genius lounge for a deep-dive into your world—so your business can take your organization’s workflows to the next level.

Expo Now

Talk to our partners in Expo Now—more than 200 from around the globe.

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See how our partners can enhance your work
Explore powerful solutions, build relationships with trusted advisors, and extend the value of ServiceNow in exciting, new ways.

ServiceNow Pavilion

Where the entire ServiceNow community of customers, experts, and partners can be found—all in one place.

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Let us show you the possibilities
The Show Floor is where the community of ServiceNow customers, experts, and partners can be found all in one place. Everyone who can help you learn to replace old, fragmented processes with smarter and simpler ways of working. Explore solutions for customer service, HR, IT, and security that can transform your employees’ experience and create stronger customer connections.
Discover the Pavilion
The ServiceNow Pavilion showcases the modern digital experiences that are taking work to the next level. Get up close and personal with the latest ServiceNow innovations and industry solutions, and meet the experts who can answer your most burning questions.

Pre-Conference Training

Want to jump-start your Knowledge 2019 experience? Arrive early for Pre-Conference Training (May 5-6).

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Sharpen your skills to create great experiences
Training at Knowledge 2019 is a fast and efficient way to build the expertise you need to transform employee and customer experiences. Whether you’re new to ServiceNow or already on the Now Platform®, you’ll find the training you need to build and hone skills you can put into action right away.
Jump start your ServiceNow expertise
The best way to kick off Knowledge 2019? By attending Pre-Conference Training, of course. These select, immersive courses provide the role-based topics, hands-on practice, and certification preparation you need to take your skills to the next level and become a ServiceNow expert.

Ways to join us at Knowledge 2019

There are many ways you can join us for Knowledge. Find the option that works best for you, including special convenience packages.

Early Bird

$1,595 (regular $1,795) Experience our full conference event at a special price. Limited time only. Don’t delay!

Government/Education

$1,295 Civil servants and educators get a discounted rate for the full event experience.

One Day

$800 Only have one day? No problem. We have a special rate for you.

Expo Now Only

$495 Meet the industry’s best partners with our Expo Now pass.

Group (3-19)

$1,495 Share the Knowledge experience with your friends. Get a discounted rate.

Group (20+)

$1,395 Bring your team and transform your business—at a discounted price.

Pre-Conference Training

$995 Select from 16 hours of role-based, hands-on training to prepare you for certification, and take your skills to the next level.

Guest Social Pass

$350 Invite a friend to the Welcome Reception and Vegas Experience.

Watch the transformation stories

See how ServiceNow is inspiring organizations to deliver great experiences to transform how work gets done. Watch keynotes, customers, interviews, and more. And get ready to be even more inspired at Knowledge 2019.

ServiceNow CEO, John Donahoe

Making the World of Work, Work Better for People with John Donahoe.

The Era of Experience

ServiceNow GM and VP, Farrell Hough, discusses digital transformation at the IT keynote.

CreatorCon

Karel van der Poel, ServiceNow VP and GM of Future Products, shows how to develop intelligent apps in the era of great experiences.

The Era of Great Experiences

ServiceNow Chief Product Officer, CJ Desai, hosted Day 2's keynote.

Early bird ends February 2.
Register now and save.