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Find out what happened at Knowledge18. Read our Community and Service Matters blogs

Works For You

Keynotes, customer interviews, highlights, and more


Highlights

Knowledge18: Day 1 Keynote (Works for you) Full Recording

Making the World of Work, Work Better for People Keynote with John Donahoe

Magellan Health Employee Experience with ServiceNow

Using ServiceNow, Magellan Health is committed to creating an environment where employees want to work. See how they are transforming their workplace.

Knowledge18: CSM Topic Keynote

VP and GM of Customer Service Business Unit at ServiceNow: Abhijit Mitra - Customer Service topic keynote on Tuesday, May 8: How to Differentiate with Amazing Customer and Agent Experiences.

theCube: Sr. Director of Enterprise Service Management at CIBC, Walid Saleh

Sr. Director of Enterprise Service Management at CIBC, Walid Saleh talks about his role and how he and the team take these large-scale digital transformation activities and create a positive culture of change.

theCube: ServiceNow Chief Revenue Officer, David Schnieder

As the Chief Revenue Officer of ServiceNow, David Schnieder is commited to building a world-class team dedicated to customer success.

What’s happening at Knowledge, May 6-9, 2019? Stay connected