• Products
  • Use Cases
  • Industries
  • 3 strategies for innovation
  • Learn how to transform your customer experience with artificial intelligence.
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • We need champions!
  • Use our tools and resources to more effectively advocate for ServiceNow in your organization.


May 5-9, 2019

Take work to the next level

Experience Knowledge at The Venetian & Sands Expo Center in Las Vegas.

Register today for Knowledge

Knowledge 2019 is where extraordinary people come together to take work to the next level. Come and join the movement to learn how people like you are delivering modern digital workflows that unlock productivity and transform the employee and customer experience.

Pre-Conference Training

Get ahead of the game.

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Sharpen your skills to create great experiences
Training at Knowledge 2019 is a fast and efficient way to build the expertise you need to transform employee and customer experiences. Whether you’re new to ServiceNow or already on the Now Platform®, you’ll find the training you need to build and hone skills you can put into action right away.
Jump start your ServiceNow expertise
The best way to kick off Knowledge 2019? By attending Pre-Conference Training, of course. These select, immersive courses provide the role-based topics, hands-on practice, and certification preparation you need to take your skills to the next level and become a ServiceNow expert.

ServiceNow Pavilion

Be amongst the great.

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Let us show you the possibilities
The Show Floor is where the community of ServiceNow customers, experts, and partners can be found all in one place. Everyone who can help you learn to replace old, fragmented processes with smarter and simpler ways of working. Explore solutions for customer service, HR, IT, and security that can transform your employees’ experience and create stronger customer connections.
Discover the Pavilion
The ServiceNow Pavilion showcases the modern digital experiences that are taking work to the next level. Get up close and personal with the latest ServiceNow innovations and industry solutions, and meet the experts who can answer your most burning questions.

Customer Success Zone

Your success is our goal.

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It’s all about you and your success
Want to know what our most successful customers do? Have questions about how to maximize our ServiceNow products, solutions, or roadmaps? Want to get answers to unlock the power of your ServiceNow instance? Get answers in the zone—our Customer Success Zone. This energy-filled and interactive environment offers 1:1 success clinics, hands-on demos, presentations, a value calculator, success navigator, and a genius lounge for a deep-dive into your world—so your business can take your organization’s workflows to the next level.

Expo Now

Talk to 200+ global partners.

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See how our partners can enhance your work
Explore powerful solutions, build relationships with trusted advisors, and extend the value of ServiceNow in exciting, new ways.

Vegas Experience

Play your way.

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Vegas Experience 2019

Thursday, May 9
Times will vary
We take your work to the next level and as thanks for attending Knowledge, we’ll take your party to the next level too. Choose from one of four venues when you complete your agenda.
Topgolf International
Whether you enjoy the occasional game of mini-golf or you’re a champion of 36 holes, Topgolf is the place for you. Master your drive, practice your play, and have great fun with friends and food. Last year, we had one floor of Topgolf but since we are in the business of going above and beyond, we rented the entire Topgolf venue for you to conquer the course at Knowledge 2019. Fore!
7:00 pm to 10:00 pm
Drai’s Beachclub & Nightclub
Party the night away at Vegas’ hottest nightclub paradise at Drai’s Beachclub! Come see the most talked about party of Knowledge 2018 and experience it for yourself. Go from the dance floor to the rooftop oasis in seconds, as the entire 25,000 sq foot club is ours for the evening. Dance the night away at this upscale venue featuring wall-to-wall LED screens and enjoy delicious food under the stars. It’s the perfect way to cap off a great week!
7:00 pm to 10:30 pm
House of Blues
Calling all music lovers! If music is your thing, then this is your place! Come hear the best local rock and blues bands in the west at the House of Blues. Bring your appetite as we transport you to the South for some great tunes and Southern cuisine. You’ll leave ready to sign up for those music lessons you always wanted. Get ready for a memorable evening!
7:00 pm to 10:30 pm


Build. Code. Play.

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Build enterprise workflow apps

May 7-9
Check CreatorCon box during Knowledge 2019 registration
What is CreatorCon?
CreatorCon is the place for builders and developers of all skill levels, from no-code to pro-code or anywhere in between. Learn to build enterprise workflow apps that significantly helps to reduce time to market and delivery. With labs, demos, sessions, IoT hacks and much more- you’ll go under the hood and then walk away knowing how to build apps on the Now Platform, that gets full-stack power with a turnkey application structure that’s ready to rock right out of the box!
Who is CreatorCon for?
If you’ve ever built a spreadsheet to track something, you’re a builder! Problem solvers from across the business can build powerful workflow apps- without any code or experience.
Beginning developers:
Just starting your app development journey? This is the perfect place to get hands-on experience with the Now Platform essentials.
Experienced developers:
Take a deep dive into the possibilities with advanced features. Come out smarter, sharper, and ready to build awesome experiences.
Enterprise architects:
EAs hold a special place in our heart! Learn how the power of a strategic cloud platform can accelerate your digital transformation.
Level up your skills at warp speed! Choose from over 100+ hands-on workshops or demo-led breakout sessions. Get expert-led instructions geared to teach you how to build better faster app and help crack your toughest business challenges.
No matter what your background, interest and experience is, we have a track that’s tailored just for you!
Explore the latest features and fun alongside the experts:
Demos and games
Hands-on mini workshops
Tech talks:
Bite-sized discussions
Product info:
Introductions and overviews
Coffee station:
Refreshments and networking
Go head-to-head in an 8-hour quest for sweet prizes and unfettered glory. Don’t miss this opportunity to get in and build apps that solve real problems.
Hackathon isn’t just for developers. Anyone with industry knowledge-designers, project managers, process analysts, everyday visionaries—can bring an app to life.
Join a team or go solo. Learn, have fun, and meet great people. Winners will showcase their apps on the big stage-and bring home serious bragging rights!
CreatorCon Challenge
Build It. Show It. Sell It. Compete for a $250K investment from ServiceNow Ventures, a shot at pitching on stage to ServiceNow founder Fred Luddy, trips & passes to Knowledge19, and a showcase in the Developer Hub.

Global Partner Summit

Push the limits

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Build. Sell. Solve. Deliver.

Monday, May 6
Check the Global Partner Ecosystem Summit box in Knowledge 2019
If you’re a ServiceNow partner, please join us on May 6 for an exclusive, pre-conference day of learning and inspiration—built specifically for our partner ecosystem.
Whether you resell, build, integrate, or implement solutions that extend the capabilities of the Now Platform®, you will gain invaluable insights and tools to take work to the next level.
Also, you’ll hear directly from ServiceNow executives, learn more about important partner program updates, and network with your peers from around the world.
8:30 am ― 9:30 am
Breakfast and networking
General Session Keynote
9:30 am ― 11:40 am
In this opening session you will gain invaluable insights and tools to take work to the next level from ServiceNow leadership.
11:40 am ― 12:40 pm
Food and networking
12:40 am ― 12:45 pm
Transition to Breakout Sessions
Breakout Sessions
12:45 pm — 4:00 pm
This year, we're offering twenty sessions across five tracks. Attend all sessions in one track, one from each track, or handpick ones of greatest interest. The choice is yours! Be sure to build your agenda and lock in your preferred sessions when the session scheduler goes live later this month.
4:00 pm ― 4:15 pm
Transition to Partner Panel
Partner Panel
4:15 pm ― 5:00 pm
More details about our panel are coming soon.
Limited to current ServiceNow partners only.


Expand your network.

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Expand your network.

Tuesday, May 7
5:00 pm –7:00 pm
Mix and mingle with other attendees over light food and drinks.
Take your work, and your network, to the next level. At Knowledge 2019, there are lots of opportunities to expand your network and get to know other ServiceNow customers and partners. Hear from a global community of ServiceNow experts and gain valuable insight that you can take back to your organization. It’s the best networking opportunity of the year!

Knowledge 2019 Sponsors

Meet our ServiceNow partners who can support and guide you to take work to the next level.

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Explore Expo Now and meet with 200+ global partners.

Accurate Background
Acuity, Inc.
Automize A/S
Autotestpro Ltd
Bravium Consulting
CG4 Asset Tracking
Clear Skye Inc.
Discover Technologies LLC
DxSherpa Technologies Pvt.Ltd
General Networks Corporation
Hagrid Solutions
HGC Technologies
Iceberg Networks Corporation
Idaptive, LLC
InfoBeans Inc.
ITC Infotech India Ltd.
Kelverion Automation Limited
Livingstone Technologies
Quality Clouds Ltd.
QuickNexus: CMDB Done Right
ResultsPositive, Inc
SalesWon, Inc.
Service Catalyst
Service Management Integrations Limited
Spencer Thomas Group
Tasktop Technologies
Tripwire, Inc.
Verterim, Inc.
Vidyo, Inc.
Westbury IT Services B.V.
Yansa Labs, LLC
Emerging Innovator
Bright Consulting
Bucher Suter AG
Cloudaction, LLC.
ConWare solutions
Edgile LLC
iTech AG, LLC
Monochrome Limited
Sargon Solutions
Splashtop, Inc.
STA Consulting
TB Consulting LLC
WHITEHAT | Cyber Forensics LLC
Become a Sponsor
Generate leads, position your brand and showcase your relationship with ServiceNow. Please email us at:

Find the content at Knowledge that is just right for you

With over 400 breakout sessions and labs, we make it easy to find what you need.

Find the sessions just right for you.

Contact us

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We are here to help

For more information about Knowledge 2019, email us at or call +1 866-855-3789 (US), +1 650-416-8382 (Intl), Monday – Friday, 6 am – 6 pm PT.