• Products
  • Use Cases
  • Industries
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.


  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.
Knowledge 2019

Join us at the intersection of now and next

Experience all that Knowledge has to offer. May 5-9, 2019, Las Vegas, Nevada.

Get ready for Knowledge

What makes Knowledge 2019 the event you can’t miss? Everything. Learn from the experts. Get inspired by the latest technology. Connect with peers and pros. All in one place. At one time. All to help you deliver great digital experiences that connect people and processes across the enterprise.

Get inspired

The future of great customer and employee experiences is here! Don’t miss this chance to join us and explore our latest technology and innovations—and to participate in laying the foundation for the future of work. It will be inspiring.

Learn from the experts

At Knowledge, you’ll learn how to transform employee experiences and create stronger customer connections—from the experts.

Choose from hundreds of customer‑led sessions and hands‑on labs. You will leave Knowledge ready to apply what you’ve learned.

Connect with peers and pros

Knowledge is the perfect opportunity to network with ServiceNow customers, partners, visionaries—people just like you who are building the future of work.

There is no better place to find out why ServiceNow was named “Forbes Most Innovative company in the world.”

Ways to join us at Knowledge 2019

Explore the various ways you can attend and be the first to know when Knowledge registration opens.

Early Bird

$1,595.00 (regular $1,795.00) Experience our full conference event at a special price. Limited time only. Don’t delay!


$1,295.00 Civil servants, get a discounted rate for the full event experience.

One Day

$800.00 Only have one day? No problem. We have a special rate for you.

Group (3-19)

$1,495.00 Share the Knowledge experience with your friends. Get a discounted rate.

Group (20+)

$1,395.00 Bring your team and ready to transform your business experiences—for less.

Expo Only

$495.00 Meet the industry’s best partners with our ExpoNow pass.

Guest Social

$350 Invite a friend to the show floor reception and closing event.

Connect with us

Engage with peers, partners, and ServiceNow experts for ideas, inspiration, and new connections.

Watch the transformation stories

Hear how ServiceNow is inspiring organizations to deliver great experiences to transform how work gets done. Watch keynotes, customers, interviews, and more. And get ready to be even more inspired at Knowledge 2019.

ServiceNow CEO, John Donahoe

Making the World of Work, Work Better for People with John Donahoe.

The Era of Experience

ServiceNow GM and VP, Farrell Hough, discusses digital transformation at the IT keynote.


Karel van der Poel, VP and GM of Future Products, shows how to develop intelligent apps in the era of great experiences.

The Era of Great Experiences

ServiceNow Chief Product Officer CJ Desai hosted Day 2’s keynote.