At Knowledge17, you can connect with and learn from the most
experienced service management professionals in the world. You’ll meet
experts and peers who have been there, done that, and are ready to
share their insights.
EngageNow Genius Lounge
Questions answered on demand
New this year is our Genius Lounge! Staffed with ServiceNow experts,
all you have to do is stop by, sign in, and get your questions
answered. Bring us your toughest product “how‑to” problems and get
them resolved in person, once and for all.
EngageNow Office Hours
The professional services experts are in
Get hands‑on in your ServiceNow instance alongside a professional
service expert! Office Hours is a new program offering complimentary
hour‑long consultations focused on upgrade and service portal content
best practices, implementation roadmap development, and similar
topics. Consultations are by appointment only, so check back in March
to claim your space.
Go-Live! Kick Off
Meet and greet the service elite
Celebrate the start of Knowledge17 at our annual Go‑Live! Kick Off
party! With top‑notch music, appetizers, and drinks, it’s a great way
to meet the people and partners who make this the most exciting
service management conference around.
ExpoNow Happy Hour
Wind down and raise a glass
Relax after your first full day of sessions with a fun‑filled beer
crawl through our bustling exhibit hall. Explore the various partner
booths, connect in a casual setting, and log in to the mobile app to
earn points along the way!
Let the good times roll
Our final party is always a blast—and this year will be more
thrilling than ever before! Buckle up for a fantastic night of
heart‑pounding rides and crowd‑pleasing entertainment at Universal
Face time with the experts
Get your burning questions answered and interact directly with our
product experts. These small whiteboard discussions will take you on a
deep dive into specific topics ranging from Asset Management to
Reporting and Analytics.
Geek out, have fun
The Developer Hub offers myriad ways for developers to get their
geek on. Visit a grown up science fair at the HackZone, or swing by
HackLabs to see some truly cool ServiceNow hacks in action. And if you
want to talk some tech, our Ask the Experts area will feature answers
and advice from the people behind the product.
Every year we come, the growth of the conference and growth of the
tool is incredible‑and that energy just inspires us for the next year.
Justify Your Trip
Need a little help convincing your boss? Download this document for
iron‑clad reasons why you need to attend Knowledge17, from improving
your skills to delivering greater ROI.